What is POS Resolution Rate & How to Calculate It

In banking and payment operations, the POS resolution rate measures how many disputed or pending Point of Sale transactions have been successfully resolved within a given period.

It is one of the most important daily metrics for banking teams, helping them track settlement efficiency and identify pending cases before they escalate.

How to Calculate It

The formula is simple:

Resolution Rate = (Resolved POS Amount ÷ Total POS Amount) × 100

For example, if your total POS amount is ₹1,00,000 and resolved amount is ₹85,000 — your resolution rate is 85%.

Tracking this date-wise helps teams spot patterns, improve turnaround time, and maintain accurate records for reporting.

Use the 105Percent POS Calculator to calculate your resolution rate instantly — free, no login needed.